8/31/2023 0 Comments Adobe captivate 2019 price![]() So despite spending a few hours trying to sort this out - a problem that i didnt cause - i'm no closer to a resolution. there's noone at the end of the chat now. we chat, we pause, we confirm that the agent hasn't got a clue that the captivate is not a CC product, and then they realise they cant fulfil a straightforward request, and three times they transfer me to someone that can help.Įxcept. ![]() Three chats, each accompanied by a ver clear request from me for a license number (in the meantime i've also found this article confirming that i really really do need one. And after returning to the purgatory that's the support pages, Time to risk an online chat. the license number is definitely not where i think it should be. But it doesn't open by signing into my Adobe account, instead it wants a license number. So i downloaded a free trial with a view to using my acccount to activate it. so it's easy to fall into an infinite loop of pointless articles that reference each other, and the link in my account was for Captivate17. all the Captivate subscription support points to the Creative Cloud, but obviously Captivate isnt part of the CC. There's no obvious way to do that from within the account. Why did Adobe miss it in the first place? I'm sure a really high percentage of Adobe customers use Macs, Apple gave plenty of notice. The advice to roll back to a previous OS is pitiful. Selecting a region changes the language and/or content on - you asked for feedback, and mine is that this is a shocking user experience!įirst of all, there was no way of knowing that Captivate wouldnt work in Catalina until it was too late. If you are having any issues with installing or uninstalling Adobe Captivate, please try rebooting your system prior to contacting Support. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. Outside of North America, go to and click on Change beside the country name in order to select your own area.įree troubleshooting resources include Adobe’s support knowledge base, Adobe user-to-user forums and more. If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at. Support Plan Options and Technical Resources To find out how to contact Adobe Customer Service, please visit for your region or country and click on Contact.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |